Privacy Policy

Privacy Policy 

Effective Date: 20 April 2025 


Al Fire Shawarma values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data.

1. Information We Collect

We may collect the following types of information when you use our website, place an order, or inquire about our services:

a. Personal Information

  • Name

  • Phone number

  • Email address

  • Delivery address

  • Payment details (processed through secure third-party gateways)

b. Non-Personal Information

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent on the site

2. How We Use Your Information

We use the collected data for the following purposes:

  • To process and fulfill your orders

  • To provide customer support

  • To improve our website and user experience

  • To send updates, promotions, and marketing messages (only if opted in)

  • To manage franchise inquiries and responses

  • To comply with legal and regulatory requirements

    3. Sharing Your Information

    We do not sell or rent your personal information. However, we may share it with:

    • Trusted third-party service providers (e.g., delivery partners, payment processors)

    • Government authorities, if required by law

    • Marketing or analytics tools (with anonymized data only)

    4. Cookies & Tracking Technologies

    We use cookies to improve user experience, personalize content, and analyze website traffic. You can disable cookies in your browser settings, but this may affect certain features of our site.

    5. Data Security

    We implement strong security measures to protect your information, including:

    • Encrypted payment gateways

    • Secure servers

    • Regular system updates and audits

    Despite our efforts, no method of online transmission or storage is 100% secure.

    6. Your Rights

    You have the right to:

    • Access the personal data we hold about you

    • Correct or update inaccurate information

    • Request the deletion of your data

    • Opt out of marketing communications

    • To make any of these requests, 

    Please contact us at: [email protected]

    7. Third-Party Links

    Our site may contain links to third-party websites (e.g., food delivery platforms). We are not responsible for their privacy practices, and we recommend reading their privacy policies separately.

    8. Children’s Privacy

    Our services are not directed at children under the age of 13. We do not knowingly collect personal information from minors.

    9. Changes to This Policy

    We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated effective date. Continued use of our services implies acceptance of any changes.

10. Contact Us

If you have any questions or concerns about our Privacy Policy, please reach out to us:

📧 Email: [email protected]
📞 Phone: +91 7744 00 8744
📍 Address: Mumbai