Effective Date: 20th April 2025

Welcome to Al Fire Shawarma. By accessing or using our website, mobile application, or any of our services, you agree to the following Terms and Conditions. Please read them carefully.

These Terms govern your use of the website and services provided by Al Fire Shawarma ("we", "our", "us"). By using our services, you confirm that you are at least 18 years old or are accessing our services under the supervision of a parent or legal guardian.

• Orders may be placed online, through third-party platforms, or in-store.

• Order confirmation is subject to availability and final approval by the store.

• Delivery times are approximate and may vary due to location, traffic, or demand.

• We reserve the right to refuse or cancel any order for any reason.

• We accept payments through cash, cards, UPI, and authorized online platforms.

• All prices listed are inclusive/exclusive of taxes (based on local regulations).

• In case of a refund, it will be processed within 5–7 business days through the original payment method.

• Due to the perishable nature of food, we do not accept returns.

• If you receive an incorrect, incomplete, or spoiled order, please contact us within 1 hour of delivery.

• Refunds or replacements are offered at our sole discretion.

• Franchise opportunities are subject to eligibility, background verification, and a formal agreement.

• Sharing franchise-related information does not constitute a binding offer or partnership.

• All content, including logos, images, menus, and designs, is the property of Al Fire Shawarma.

• Unauthorized use, reproduction, or distribution is strictly prohibited.

By using our platform, you agree not to:

• Use the website for unlawful purposes.

• Attempt to hack, disrupt, or damage the website or its functionality.

• Post or transmit any offensive, harmful, or misleading content.

Our website may contain links to third-party services or platforms (e.g., food delivery apps). We are not responsible for the content, policies, or practices of these sites.

We collect and use personal data by our Privacy Policy. By using our services, you consent to such collection and use.

We reserve the right to update these Terms at any time. Continued use of the website after changes means you accept the updated Terms.

These Terms shall be governed by and construed under the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Mumbai.

For any questions, feedback, or concerns regarding these Terms, don't hesitate to get in touch with us at:
📧 Email: [email protected]
📞 Phone:  +91 7744 00 8700
📍 Address: Mumbai